Privacy Policy
Last updated: February 2026
Information We Collect
Hong Kong Palace collects information to provide and improve our dining services. The types of information we collect include:
- Reservation information: Name, email address, phone number, party size, date and time preferences, and any special requests or dietary requirements.
- Online ordering information: Name, phone number, delivery address (if applicable), order details, and payment information. Payment data is processed securely through our third-party payment processor and is not stored on our servers.
- Website usage data: We use cookies and similar technologies to understand how visitors interact with our website, including pages visited, time spent, and referring sources.
- Communication records: When you contact us by phone, email, or through our website, we may retain records of that correspondence.
How We Use Your Information
- To process and manage your reservations and online orders
- To communicate with you about your booking, order status, or delivery updates
- To send promotional offers, seasonal menus, and special event notifications (only with your consent; you may opt out at any time)
- To improve our menu, services, and overall dining experience
- To respond to your inquiries and provide customer support
- To comply with legal obligations and protect our rights
How We Protect Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmissions. Online payment processing is handled by PCI-compliant third-party services, and we do not store credit card numbers on our systems.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: With trusted third-party services that assist in operating our website, processing payments, or delivering orders, subject to confidentiality agreements.
- Legal requirements: When required by law, regulation, or legal process.
- Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to affected users.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may limit some features of our website, such as saved cart items.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Withdraw consent for data processing where consent is the legal basis
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or wish to exercise your rights, please contact us:
- Email: info@hk-palace.com
- Phone: (703) 532-0940
- Address: 6387 Leesburg Pike, Seven Corners Center, Falls Church, VA 22044